Welcome to Start Learning – another benefit of your Blackbaud maintenance plan.

*On August 15th it will be easier for you to search and launch your Start Learning tutorials right from Training Central. For a sneak peak, watch this overview video.*

Use these short product lessons to help you develop or maintain the essential skills you need to make the most out of your Blackbaud solutions. Launching a lesson is easy! Just select your role(s) below and click GO!

Note: We recommend using Internet Explorer or Google Chrome; Start Learning is not compatible with Mozilla Firefox. Also, you'll need to turn off any pop-up blockers.



Start Learning is a benefit of your maintenance plan; log into Blackbaud.com to access it. Once you've logged in, select your role at the top of the page and click Go to launch Start Learning.

You can reset your login if you’ve forgotten it or aren't sure if you have one. If you don't have a Blackbaud.com login, ask your organization's site administrator to add you to our records.

What is Start Learning?

You've made an investment in your software and in maintaining it – now let us help you learn the fundamental skills you need to use it! As a Blackbaud maintenance customer, your entire organization now has access to Start Learning – a total of over 80 free online training videos for The Raiser’s Edge, The Raiser's Edge(i), Blackbaud NetCommunity Spark, and The Financial Edge. These videos are only minutes in length and cover the fundamental skills you need in your daily use of your Blackbaud solutions. They are perfect to help get new users up and running quickly or to help experienced users brush up on their skills. With Start Learning, you’ll be able to:

  • Easily access over 80 quick online product tutorials
  • Watch lessons at any time and at your own pace
  • Select lessons by your role(s) in the organization
  • Track your progress and training history
  • Receive lesson recommendations

Let’s get started

First, to access Start Learning, you must be logged into Blackbaud.com account. (Get help logging in.) Once you've logged in, select the role or roles in the drop-down menu that best fit your job function. Make sure you don't skip this step – selecting your role(s) will help us recommend future lessons that will benefit you in the future. After selecting your role(s), just click “Go!” Now you're ready to search, select, and launch a lesson!

Need Help?
Download the resources for more help using your Start Learning program.


Need more training?

Start Learning is a great way to learn key skills, but do you need more? If you would like more in depth instruction on the topics covered in your Start Learning tutorials, we've got that too! Search our vast selection of live, instructor-led classes. And if you'd like for your organization to have unlimited access to these detailed courses, you should check out the Blackbaud Learn training subscription. For more information on Blackbaud Learn or other training options, contact us or visit our training website.

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