Welcome to our award-winning support website

We take pride in providing exceptional customer service. For more information about Blackbaud and Support, review the Customer Guide.

Support Resources Video Watch a short video about your online support resources. View supported browsers for Blackbaud.com.

Follow Blackbaud Support

We also encourage you to follow Blackbaud Support on Twitter @bbsupport.
For more information, review our Twitter Guide.

New Chat Hours: Chat Support is available Monday-Thursday from 8:30 a.m. to 8:00 p.m. ET and Friday from 9:00 a.m. to 8:00 p.m. ET, except Altru and Blackbaud CRM chat, which is available M-F 9:00 a.m. to 5:00 p.m. ET.

Check the status of hosted products.

Search Knowledgebase:

 
Blackbaud.com Overview
My Profile
Training

Call Us

Call

Our award-winning support team & sales representatives are standing by to help!

contact a specialist now: 800.443.9441

Chat Now

Chat

Chat with our experienced staff to receive help right away.

Connect With Us Online

Connect

Subscribe to our feeds; friend us on Facebook; follow us on Twitter and YouTube!

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | Sitemap | © 2014 Blackbaud, Inc. All Rights Reserved