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How-to Documentation

Have questions or need to quickly get up to speed? Check out these help files, guides, videos, walkthroughs, and other assistance for step-by-step instructions and detailed information for all your Blackbaud software.

Product Documentation

Select a product for the latest how-to documentation including user guides, help resources, and more!

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» Blackbaud CRM

» Blackbaud Direct Marketing for CRM

» Blackbaud Direct Marketing for Raiser's Edge

» Blackbaud Hosting Services

» Blackbaud Internet Solutions

» Blackbaud Merchant and Payment Services

» Blackbaud NetCommunity for Foundations

» Blackbaud NetCommunity for Raiser's Edge

» Blackbaud NetCommunity Spark

» Blackbaud Student Information System

» Education Solutions

» eTapestry

» Financial Edge

» Financial Edge NXT

» Infinity SDK Resources

» K-12

» Luminate CRM

» Luminate Online

» MicroEdge

» Online Express

» Patron Edge

» Raiser's Edge Enterprise

» Raiser's Edge 7

» Raiser's Edge NXT

» ResearchPoint

» Sphere

» Team Approach


Historical Products

» Accounting for Nonprofits

» Admissions and Registrar's Office 6

» AuctionMaestro Pro

» Blackbaud Social

» FundWare

» GiftMaker Pro

» The Information Edge

» The Raiser's Edge 6

» The Researcher's Edge

» United Way CMS



Serving the nonprofit, charitable giving, and education communities for more than 30 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organizations achieve their missions. Blackbaud works in over 60 countries to support more than 30,000 customers, including nonprofits, K–12 private and higher education institutions, healthcare organizations, foundations, and other charitable giving entities, and corporations.

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